Welcome to the Strawberry Global Technology Ltd Customer Satisfaction Survey

Strawberry Global Technology Ltd constantly strive to deliver the best value to our clients by providing high quality products and services to meet your business needs. To ensure that we are meeting our targets we occasionally request feedback from you. This survey should take approximately 5 minutes to complete:

1. We'd like to ask you about your overall satisfaction with us. Considering everything you know about this company, its relationship with you and its technology products, services, and/or support would you say you are:
2. Based on your experience, how likely would you be to recommend us to a friend or colleague looking for technology products, services, and/or support?
3. For your next similar purchase of technology products, services, and/or support, how likely would you be to use us again?
4. In general, how would you rate the competitive advantage provided to your company by using us rather than using any other company that provides similar solutions, services, products, support, etc.?

5. Please evaluate the following attributes based on your overall experience with Strawberry. For each attribute listed, please indicate how satisfied you are with Strawberry's performance using the following scale of 1 to 5 where 5 represents "Outstanding or Exemplary", 3 represents "Quite Acceptable", and 1 represents "Unacceptable or Poor".

Outstanding / Exemplary Unacceptable / Poor
Overall performance of Strawberry
Ease of doing business with us
Quality of communications with your company
Quality of sales process
Quality of products and/or technical solutions provided
Quality of support (please leave blank if non applicable)
Value received relative to quality (of products, services and/or support) and price paid
Strawberry's ability to meet your specific business needs
6. Which of the following business services have we provided you in the past 12 months?
Please specify:
7. What one thing can we do to improve our effectiveness in meeting your total needs? Is there any additional feedback about your experience(s) that you'd like to share?
© 2013 Strawberry Global Technology